Software as a service (SaaS) and cloud computing are the buzz words in the information technology market today. Everyone is talking about the pros of cloud and SaaS offering and how it makes life easy for the customer. SaaS offering brings down the upfront investment to 10-25% of what a company would need in a traditional one time buy.
One reason why it would seem sensible to pay attention to read more is because some massive technology companies are investing a lot of money in this area. This should cause us to sit up and take notice of what’s going on. The likes of Google, Amazon and Microsoft have realised that the cloud offers a considerable level of potential, both in terms of its applications and its income-generating potential.
Cloud service can be public or private. A public cloud has services that are offered to anyone who pays for them, and anyone has the chance to access them. A private cloud is run and owned by a particular company, and they limit the access to those people who work for them or to clients who need those services. A private cloud can be created on a public cloud by a service provider, thus creating something called a virtual private cloud.
Flexibility. Surely there is no cloud ERP that fit with 100% of company business process. You need to modify / customize it. Commercial or proprietary ERP has some limitations in customization and they will not advise you to modify as much as you need because it can be a problem when you want to upgrade the software. It’s impossible to change its source code by yourself in order to tailor the software to suit your business process. Alternatively, you have to pay the vendor to do it.
As in proper acumatica, identifying goals is the first step toward coming up with answers. Your residence must be customized to dove-tail with specific needs.
Find out the type of support representatives that they have and the levels of training. Understand the levels of support escalation. Get and read the service level agreement documents. All of these will give you an understanding of how well you will be supported. Find out about upgrades, patches and other software enhancements. What is the standard release cycle? Is it yearly, bi-yearly, or quarterly? What will be needed from your team to make sure the system is at the latest revision? If you get too far behind in patches and upgrades, you may fall out of the support agreement terms. Understand what you are getting into.
Naturally, if you’re an ERP software supplier that’s just starting out, you might already think that this is something you neither have the time or the money to invest it. Well, good news. They don’t have to! All they need do is outsource.